Refund & Return Policy

Return Eligibility

To be eligible for a return:

• The item must be unused, in its original packaging, and in the same condition that you received it.

• Returns must be initiated within [7/14/30] days of delivery.

• Proof of purchase or receipt is required.

Non-Returnable Items

Certain types of items are not eligible for return:

• Gift cards

• Downloadable software or digital products

• Personalized or custom-made items

• Items marked as final sale

How to Initiate a Return

To start a return, contact us at [your-email@example.com] with your order number and reason for return. We will provide instructions on how and where to send your item.

Please do not send returns without prior authorization.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or sent in error. We recommend using a trackable shipping service.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Late or Missing Refunds

If you haven’t received your refund:

1. Recheck your bank account or credit card statement.

2. Contact your bank or credit card company — it may take additional time before your refund is officially posted.

3. If you’ve done all of this and still have not received your refund, please contact us at [Sheeendecor@gmail.com].

Exchanges

We only replace items if they are defective or damaged. To request an exchange, contact us with your order details.